ReportGo Troubleshooting Guide

News API Issues

If you're experiencing problems with the news not loading, it might be due to CORS restrictions with the NewsAPI.

Solution:

Enable the NewsAPI proxy to route requests through your server-side proxy:

CSS/Styling Issues

If the site appears unstyled or has layout problems, try one of these solutions:

Solution 1: Refresh the page

Sometimes a simple refresh can fix styling issues:

Solution 2: Clear browser cache

Clearing your browser cache can help with persistent styling issues:

  1. Open your browser settings
  2. Go to Privacy or History section
  3. Clear browsing data (focus on cached images and files)
  4. Reload the page

404 Errors

If you're getting 404 errors when navigating the site, it's likely due to server routing configuration:

Solution for Site Administrators:

Make sure your server has the correct .htaccess file with these rules:


RewriteEngine On
RewriteBase /
RewriteRule ^index\.html$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.html [L]
        

Solution for Users:

Try accessing the site directly via the homepage URL, then navigate using the site's menu rather than typing URLs directly.

Admin Panel Access

If you're having trouble accessing the admin panel:

Solution 1: Clear Cache

Clear your browser cache and cookies, then try accessing the admin panel:

Solution 2: Reset Application State

Clear all application data stored in your browser:

Solution 3: Proper URL Structure

Always access admin through the main admin URL first:

  • ✅ Correct: Start with /admin then navigate to subpages
  • ❌ Incorrect: Directly typing /admin/posts, /admin/overview, etc.

Try accessing the admin panel directly:

Return to Homepage

If you're done troubleshooting, you can return to the homepage:

Still having issues? Contact the site administrator for assistance.